Michaels in Bismarck, ND is seeking a detail-oriented and customer-focused framing associate to join their retail team. This role offers an opportunity to create memorable custom framing solutions while supporting customers throughout the store. Ideal candidates enjoy hands-on work, have basic computer and measuring skills, and can safely handle materials and equipment such as glass cutters. If you take pride in delivering high-quality products and exceptional service, this position allows you to contribute to a creative, fast-paced retail environment.
Company Overview
Michaels is the leading destination for arts, crafts, and custom framing in North America, operating over 1,300 stores across the United States, Canada, and online. Founded in 1973 and headquartered in Irving, Texas, the company also owns Artistree, a specialty framing manufacturer. Michaels is committed to fostering a creative, inclusive, and safe environment for both team members and customers, offering opportunities for career growth and skill development.
Key Responsibilities
- Build lasting relationships with customers while designing and delivering custom framing solutions that meet their artistic vision.
- Assist customers in locating products, providing solutions, and ensuring an enjoyable shopping experience throughout the store.
- Complete framing orders accurately and on time, maintaining a high standard of quality in every project.
- Maintain the ready-made frame department and other assigned areas, ensuring proper stock levels and organization.
- Follow company Standard Operating Procedures and programs, including safety and shrink prevention initiatives.
- Participate in truck unloading, stocking, and inventory management to support store operations and maintain efficiency.
- Operate cash registers, handle transactions according to company standards, and assist with omnichannel processes.
- Maintain a safe, clean, and organized work environment, adhering to all safety and regulatory requirements.
- • Promote a positive team culture by interacting respectfully with colleagues, mentoring new team members, and modeling professional behavior.
Qualifications
Candidates must possess basic computer and measuring skills and be capable of safely operating framing equipment and glass cutters. Physical requirements include regular bending, lifting, carrying, reaching, standing for long periods, and safely accessing high shelves with ladders or similar equipment. One year of retail or customer service experience is preferred, along with experience selling products or services. Team members should demonstrate strong communication, time management, and organizational skills to provide high-quality customer service and maintain store operations.
Benefits and Perks
Michaels offers a comprehensive benefits package for full-time employees, including medical, dental, and vision insurance, paid time off, tuition assistance, and generous employee discounts. Team members enjoy a collaborative work environment that values creativity and safety, with opportunities to develop skills in customer service, framing, and merchandising. Hours include evenings, weekends, and early mornings, providing flexibility while supporting a consistent work schedule.
How to Apply
Interested candidates can submit applications through Michaels’ careers portal or contact the store directly. Include a current resume highlighting experience with customer service, retail, or framing. Join a team that values creativity, professionalism, and the opportunity to make a difference in every customer’s experience. Your next step toward a hands-on retail career starts with a single application, and Michaels welcomes your contribution to their creative community.
