An excellent opportunity is now available for a qualified and experienced Mechanic to join Australia’s largest forklift supplier, servicing the Mackay region. This is a diverse role where you’ll perform mechanical repairs and preventative maintenance on a wide range of material handling equipment. You’ll be supported with a brand-new company van, a competitive package, and a collaborative team culture focused on exceeding customer expectations.
Company Overview
We are a firmly established and consistently growing global leader in the forklift industry, with a strong network of over 22 branches across Australia. Our reputation is built on reliability, innovation, and an engaging, supportive company culture. We invest in our team with top-tier equipment and clear career pathways, empowering our technicians to deliver exceptional service and build long-term relationships with our valued customers.
Key Responsibilities
As a Field Service Technician, you will be a trusted mobile expert for our clients in Mackay and surrounding areas. Your primary focus will be:
- Conducting mechanical repairs, preventative maintenance, and timely breakdown servicing on customer forklifts, reach trucks, and automated material handling systems.
- Efficiently diagnosing faults and providing effective on-site technical support and troubleshooting to minimise customer downtime.
- Maintaining accurate and detailed service records, job sheets, and all necessary administrative documentation.
- Communicating professionally with customers to fully understand their needs and deliver solutions that ensure high satisfaction.
- Collaborating with the wider service team and staying updated on the latest industry technology and service procedures.
Qualifications
To be successful in this key field role, you will need:
- A relevant trade qualification as a Forklift Mechanic, Automotive Electrician, or Light/Heavy Vehicle, Plant, or Diesel Mechanic.
- A current White Card (General Construction Induction Card) and a full Australian driver’s licence.
- Proven experience in mechanical diagnostics, repair, and maintenance, preferably within the material handling or a related industry.
- The ability and willingness to pass a comprehensive pre-employment medical, including drug and alcohol screening.
- Excellent customer service skills, a professional attitude, and strong organisational abilities for record-keeping.
Benefits and Perks
This role offers a comprehensive package designed for your success and stability:
- A competitive hourly rate 32$ plus cumulative overtime and a quarterly bonus structure.
- A brand new, fully maintained company van provided for work use.
- The security of working for a global industry leader with a strong Australian presence and a growing, stable organisation.
- A genuinely supportive, collaborative, and engaging company culture that values its team.
- Ongoing opportunities for skill development within a technologically advanced industry.
How to Apply
If you are a qualified mechanic seeking a long-term career with a market leader, and you meet the requirements above, we encourage you to apply now. submit your application through the designated portal. Please note that due to the high volume of applicants, only shortlisted candidates will be contacted. We thank you for your interest and wish you the best in your job search.
