A leading hotel in Hong Kong is seeking an experienced and dynamic Assistant Housekeeper to join their energetic team. This is an exciting opportunity to supervise the Housekeeping team in a modern hotel environment, ensuring that every guest experiences the highest quality of service and cleanliness. The successful candidate will work closely with the Executive Housekeeper, contributing to the smooth operation of the department and maintaining the hotel’s reputation for excellence. If you have strong communication skills, experience in a similar supervisory role, and a certificate or degree in Housekeeping or Hotel studies, we want to hear from you. This role offers the chance to advance your career in a prestigious hotel setting with a supportive, professional team.
Company Overview
Our client is a leading hotel in Hong Kong known for its commitment to exceptional guest service and high standards of cleanliness and presentation. They offer a modern, dynamic work environment where team members are valued and supported. The hotel prides itself on its energetic team culture and dedication to continuous improvement. As part of their housekeeping leadership team, you will play a crucial role in maintaining their reputation for excellence.
Key Responsibilities
- Supervise the Housekeeping team, ensuring all daily tasks are completed to the highest standards.
- Work closely with the Executive Housekeeper to coordinate operations and implement department policies and procedures.
- Inspect guest rooms, public areas, and back-of-house spaces to ensure cleanliness and presentation meet hotel standards.
- Train, mentor, and develop housekeeping staff, providing feedback and guidance to improve performance.
- Schedule and deploy housekeeping staff effectively to ensure adequate coverage at all times.
- Monitor inventory of linens, uniforms, and cleaning supplies, ordering replenishments as needed.
- Respond to guest requests and complaints promptly and professionally, ensuring guest satisfaction.
- Conduct regular meetings with housekeeping staff to communicate goals, updates, and feedback.
- Ensure all housekeeping activities comply with health, safety, and hygiene regulations.
- Assist with recruitment and selection of housekeeping staff as needed.
- Prepare reports and maintain records related to housekeeping operations.
- Perform other duties as assigned to support the smooth operation of the department.
Qualifications
- Experience in a similar supervisory role within housekeeping is advantageous.
- A certificate or degree in Housekeeping or Hotel studies is preferred.
- Strong communication skills in English and Chinese (Cantonese) are essential.
- Proven ability to lead and motivate a team, fostering a positive work environment.
- Excellent attention to detail and commitment to maintaining high standards.
- Strong organizational and time management skills, with the ability to prioritize tasks effectively.
- Computer literacy, including proficiency in Microsoft Office and hotel management software.
- Knowledge of health, safety, and hygiene regulations relevant to housekeeping operations.
- Flexibility to work various shifts, including weekends and public holidays as required.
- A professional demeanor and commitment to guest satisfaction.
Benefits and Perks
We offer an attractive remuneration package and fringe benefits to the right candidate, including competitive salary, medical benefits, annual leave, and opportunities for career advancement within a leading hotel group. Competitive hourly pay ranging from $24.00 to $32.00. You will work in a modern, dynamic environment with an energetic team that values your contribution. This is an opportunity to develop your leadership skills and advance your career in the hospitality industry.
How to Apply
Interested candidates are invited to apply with a full resume and expected salary through the official application channel. Join a leading hotel in Hong Kong as their Assistant Housekeeper and become part of an energetic team dedicated to exceptional guest service. If you have the experience, communication skills, and commitment to quality we’re looking for, we want to hear from you. Apply today.
