FedEx is seeking dedicated individuals for On-Road Courier and Customer Service roles. This is a dynamic position where you’ll be responsible for pick-up, delivery, customer interaction, and handling packages all while representing the iconic FedEx brand. If you’re reliable, have a great driving record, and enjoy providing outstanding service, join our team and become a key link in connecting people and possibilities around the globe.
Company Overview
FedEx is a global leader in express transportation, consistently recognized as one of the “World’s Most Admired Companies.” Built on our unique People-Service-Profit (P-S-P) philosophy, we believe that by taking care of our team members, they deliver exceptional service that drives our success. Our diverse, inclusive culture and commitment to fair treatment and growth make FedEx not just a workplace, but a community where you can build a lasting career.
Key Responsibilities
In this essential operational role, your day will be varied and customer-focused. Key duties include:
- Safely operating a company vehicle (motorbike, LGV, MGV, or HGV, as per role) for timely pick-up and delivery of shipments.
- Providing friendly, professional, and efficient customer service at every stop.
- Accurately handling, sorting, and packing shipments to ensure safe transit.
- Processing documentation and using handheld scanners for tracking and verification.
- Representing the FedEx brand with integrity and a commitment to quality service.
- Adhering to all safety regulations and company policies on and off the road.
Qualifications
To be a part of our team, you will need:
- A secondary education or equivalent.
- A valid driving license appropriate for the role:
- Motorbike License, or
- Light Goods Vehicle (LGV) License, or
- Medium Goods Vehicle (MGV) License, or
- Heavy Goods Vehicle (HGV) License.
(Note: A license is not applicable for Courier roles not requiring vehicle operation.) - At least one (1) year of professional driving experience.
- A strong customer service orientation and excellent communication skills.
- Reliability, a good safety record, and the ability to work independently.
Benefits and Perks
At FedEx, we invest in our people. As a team member, you can expect:
- Career Mobility and Development: Unparalleled global opportunities for advancement, transfers, and leadership programs.
- Attractive Compensation and Benefits: A competitive package with programs that support your long-term well-being.
- A stable, respected work environment with a company built on strong values.
- Comprehensive training and a culture that encourages innovation and quality service.
- A starting wage of $26 per hour.
- The pride of working for a Fortune 500 company that connects the world.
How to Apply
If you are a customer-focused individual with a drive to deliver outstanding service, we encourage you to apply to join the FedEx team.
FedEx is an equal opportunity/affirmative action employer. We are committed to a diverse, equitable, and inclusive workforce. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, genetics, religion, gender, disability, or any other characteristic protected by law.
