Do you want to play a part in making NSW a better place to work, live, and travel? Sydney Trains is looking for dedicated Cleaning Attendants to join our team, ensuring our Customer Experience Centres and Stabling Yards across Sydney are maintained to the highest standard. If you’ve been developing your skills and are ready to work on projects that matter to the people of NSW, this is your opportunity to contribute to a cleaner, safer, and more welcoming transport network.
About Sydney Trains
At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely, and efficient rail services 24 hours a day, seven days a week. Our trains and network are evolving to meet the needs of our customers now and well into the future, integrating technological innovations that help us deliver a smarter and more sustainable network. When you join us, you become part of a team committed to quality, safety, and customer satisfaction.
Key Responsibilities
As a Fleet Customer Experience Cleaning Attendant, you’ll play a key part in ensuring Sydney Trains delivers on its strategic objective of improving customer satisfaction and cleanliness levels for our services.
- Provide consistent, high-quality general and deep cleaning to Customer Experience Centres and Stabling Yards across Sydney.
- Work as part of a dedicated team to maintain cleanliness standards that matter to the people of NSW.
- Follow safety protocols and prioritize customer service in every task.
- Depending on your role, you’ll work at one of 39 locations across Sydney in either:
- Full-time positions on 24-hour rotating rosters, primarily night work, cleaning trains at Maintenance Yards.
- Primarily part-time positions with day and afternoon shifts based at stations.
About You
We’re looking for self-motivated individuals who take pride in their work and want to go above and beyond for customers.
Essential Qualities:
- Self-motivated with the ability to prioritize tasks to ensure high standards are met daily.
- Enjoy going above and beyond for customer service.
- Safety-conscious in all aspects of your work.
- Willing and able to commit to a 24-7 rotating roster, including early mornings, late nights, evenings, and weekends.
Position Types:
- Full-time and Part-time opportunities available.
Benefits and Perks
- Meaningful Work: Contribute directly to the comfort and satisfaction of millions of Sydney Trains customers.
- Inclusive Culture: Join a workforce as diverse as the community we serve. We support Aboriginal people and people living with disability throughout the recruitment process and at work.
- A competitive hourly wage of $16.
- Flexible and Hybrid Options: We offer a wide range of employee benefits, including award-winning flexible work options (this specific role is in-person and on-site).
- Career Development: Be part of a team that values quality and continuous improvement.
- Supportive Environment: Work with colleagues who have your back and leaders who want to see you succeed.
Important Information Before You Apply
This will be a highly competitive recruitment process, and we want to see that you understand the role and how it would impact you if you were successful.
Please take the time to:
- Read this advertisement carefully.
- Review the Cleaning Attendant Information Pack before starting your application.
We will be using this recruitment campaign to fill a limited number of Cleaning Attendant positions, and a talent pool will be created for future roles.
Who We Are
Transport for NSW provides a safe, integrated, and efficient transport system, connecting people, communities, and industry every day. At Sydney Trains, we’re proud to be part of that mission, delivering rail services that keep Sydney moving.
How to Apply
Ready to connect with us and make a difference? Apply now
For more information about this role, please contact Jacqui Agyei at [email protected].
Need some help with your application? Take a look at our application tips video series for guidance.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info, or speak to your talent team member to arrange any adjustments to how you interact with us.
What are you waiting for? Connect with us. Apply now.
